What We Do
We Are...
Results Driven
Firmly Professional
High Success Rate
Why Seriously Us?
No matter the owed amount is small or large, no matter the volume is low or high, no matter it’s B2C or B2B, the team at Solution Associates have a debt recovery approach for you. Find more about debt collection services we offer.
Unpaid invoices are pulling your leg back, limiting your ability to invest and derail your path to success. We just can't let that happen.
Debt Collection Services
In-depth Investigation
Understanding the debtor – either individual or cooperate. Debtor’s ability to repay and willingness. In case of cooperate, the business itself, the ownership, its employees as to determine how large they are, how long they have been in business, and how the business is performing.
Arriving at a solution based on win-win situation is the key to success.
Site Visits
In hard-core debt recovery, it becomes necessary to perform site visits - to physically interview the customer, serve necessary documents, confirm residency, verification of assets, etc. This is expensive and should not be for single account.
Deciding number of people to be deployed is subjective.
Call Centre
Third-party debt recovery and debt management is always challenging. Often, collection calls rely on repetition to motivate the debtor to pay.
Collection call is second only to eye to eye meeting with the debtor. It is more personalized than a reminder letter.
Skip Tracing
Very time consuming and exhaustive. In the case of willful defaulters, they jump very often from place to place to avoid detection.
May have to deploy experienced staff, who have the flair for such operative functions.
Hard-Core Recovery
Monetary return of this segment is very important for an organization to balance month end bottom line.
May have to devote more time, coupled with skip tracing to gain success.
Credit Analysis
We seek to understand both debtor's financial situation and company's financial position to create a negotiating strategy and a successful result.
Consultancy
Our team consists of individuals with over 25 years of extensive experience, mastering all aspects of credit collection operations from top to bottom.
Our History reflects who we are
Client Organizations
Trusted by internationally and locally renowned licensed commercial banks, licensed financial institutions and organizations.
